GDPR Terms of use

GDPR Terms of use2018-11-26T13:28:49+00:00

GDPR Terms of use

Below are the terms of use for the website and our customer club, Friends of ESS. If you have any questions, please contact customer services at


1.1 This website is owned and operated by ESS Group.
1.2 These terms and conditions (“Terms of use”) apply to all usage of the website. By having access to, visiting and using the website, you consent to the terms and conditions that apply to the website at any given time.
1.3 Users that register as members of ESS Group’s customer club, Friends of ESS, are additionally subject to ESS Group’s Membership terms.
1.4 Users also commit not to act in breach of Swedish legislation when using the website.


2.1 To improve your experience, ESS Group may make modifications to the website.
2.2 ESS Group reserves the right to, without prior notice, make the improvements, modifications, additions or deductions to information on the website that ESS Group finds necessary. ESS Group also reserves the right to modify these Terms of use. By continuing to use the website after such changes have been implemented, you accept the changes.


3.1 ESS Group’s website may contain hyperlinks to websites owned and operated by third parties. The use of such links means that you leave ESS Group’s website.
3.2 ESS Group has no control of the design or contents of websites provided by third parties. Consequently, ESS Group has no responsibility for the contents of such websites.
3.3 The fact that ESS Group provides such links does not mean that ESS Group endorses the information, product or service available via a hyperlink.
3.4 As ESS Group is not responsible for the management and confidentiality of your personal information on these third party websites, ESS Groups encourages you to read the terms and conditions that apply to the use of the website in question. Use of third party websites exclusively takes place at the user’s own risk.


5.1 ESS Group provides no guarantees regardng the function or availability of the website.
5.2 Nor does ESS Group guarantee that the information available on the website is correct or complete. This applies to information about products, services and offers as well as other information provided on the website.
5.3 ESS Group thus has no responsibility for both direct and indirect damage caused by use of the website or information which the website provides, beyond what is mandated by law.


6.1 ESS Group uses “cookies” to facilitate the use of its website.
6.2 A cookie is a small, text-based computer file which a web server can ask to be allowed to track on the visitor’s hard drive. The cookie helps recognise what type of content and what pages are accessed on our website. Information stored with the help of a cookie can concern how a visitor uses the website, what type of web browser they use, and which pages the user has visited. The cookie allows ESS Group to improve a visitor’s experience of the website.
6.3 A persistent cookie is stored on the user’s computer for a set period of time. A session cookie is temporarily stored in the computer’s memory while a visitor is on a website. The session cookie disappears when the user closes their web browser. ESS Group uses both persistent cookies and session cookies. ESS Group may also use third party cookies.
6.4 If the user does not want to allow cookies, they can choose to change settings in the browser to refuse cookies. Refusing cookies may affect the functionality of the website
6.5 Our website is linked to the Google Analytics tool in order to analyse visitors’ use of the website. Google Analytics also uses cookies, third party cookies. The information generated by these cookies regarding your use of our website, along with your IP address, will be stored and processed by the company providing the tool, Google Inc. You can find Google Inc’s privacy policy at
6.6 Facebook Pixel is used in order to understand how visitors utilise our website. The tool is used to measure, optimise and build target groups for marketing purposes. Learn more about Facebook’s privacy policy here Information about consent to Facebook’s cookies can be found here For more information about Facebook’s cookie policy, see


7.1 ESS Group and our partners will use the information you provide during transactions on the website. Such information includes credit and payment card information as well as addresses for deliveries and invoices.
7.2 ESS Group takes all reasonable measures to protect the information you provide on the website in connection with transactions. However, ESS Group does not guarantee the security of the information that you disclose.

Let’s Work Together


Do you want to create moments of happiness during your workday? Fancy being a part of a big family where innovation, experiences and turning our guests into regulars are always the top priority? Feel like joining a misson of always exceeding expectations and creating an individual world-class guest experience? Do you see yourself as passionate, professional and playful?
Are those all yes? Awesome!


Be a member
of great service

You give us style and love, we give you exclusivity.

Apply here

Let’s be best friends for life! Come on – click it!

At your service!

Did we manage to inspire you? We’d love to hear what you think or answer any questions you might have. We are passionate about what we do and can’t wait to help out in anyway we can. Give us a call or shoot us an email! Interested in our story or looking for a specific team member at ESS Group? Click here to read more about us.

ESS Group
Vasagatan 54
411 37 Göteborg

Book your stay!

Let’s talk!

Book your stay here


How can we help you?

CALL ESS: +46 (0)775-553 553


We will respond to you within 1 hour.

(Between 8 a.m and 8 p.m. Ok?)
Send it and we’ll call you up!

Having the best meeting?
We will respond to you within 1 hour.

Send it and we’ll call you up!


+46 (0)775-553 553


Send it! 

Fill in the form and we'll send you a detailed presentation of ESS Group

Send it! 

Just call me!